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At Essenze Spa, we aim to provide you with a smooth and efficient shopping experience. Please review our shipping options below:

Standard Delivery - Enjoy free shipping on orders of $75 or more!

• Processing Time: Orders are processed within 1-2 business days.
• Shipping Time: Standard delivery typically takes 3-5 business days from the date of shipment.
• Shipping Cost: Shipping charges are calculated at checkout based on the delivery location and order weight.
• Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Store Pickup

• Availability: Store pickup is available at select Essenze Spa locations.
• Processing Time: Orders are prepared for pickup within 1-2 business days. You will receive an email notification once your order is ready.
• Pickup Instructions: Please bring a copy of your order confirmation email and a valid ID to the store for pickup.
• Cost: There is no charge for store pickup.

General Information

1. Order Confirmation: After placing your order, you will receive a confirmation email with your order details.
2. Order Modifications: If you need to make any changes to your order, please contact our customer service team within 24 hours of placing your order.
3. Shipping Restrictions: We currently ship to addresses within the United States and Puerto Rico. We do not ship to P.O. Boxes or APO/FPO addresses.
4. Lost or Damaged Items: In the unlikely event that your order is lost or damaged during shipping, please contact our customer service team for assistance.

If you have any questions or need further assistance, please contact our customer service team. We are here to help ensure you have a delightful shopping experience with Essenze Spa.